01 · Response

Computer-Aided Dispatch

Tone-out to closeout in one screen. Live map, unit status, pre-plans, and an NFIRS draft that writes itself.

Live maps Active911 webhook Push to phones NFIRS auto-draft
IMAGE PLACEHOLDER
Full-screen CAD view — left rail shows incident details + responding apparatus, center shows live map with three apparatus icons converging on a pulsing red incident pin, hazmat overlay on the building, time-on-scene counter in the top right.

What it does

Dispatch and the run, on the same screen.

Most CAD systems are alarm-room software designed for a fixed console. Watchroom CAD is what a watchstander, an officer in the bay, and a member on their phone all see at the same time — same incident, same map, same units, same status.

When the tone drops, three things happen in parallel: every member with the platform installed gets a push notification, the apparatus status board updates, and the NFIRS draft starts populating. By the time you back into the bay, half the report is already done.

How it works

Three things that change.

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Mobile push notification mockup with response buttons

Tones drop on every device

Active911 webhook ingestion + native push notifications via Web Push. Members tap responding / not responding / en route from the lock screen.

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CAD map with apparatus icons and pre-plan layers

Live map with AVL

Apparatus icons update in real time. Closest-hydrant overlay. Pre-plan layers. Mutual aid units visible alongside your own.

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NFIRS draft form with auto-populated fields highlighted

NFIRS writes itself

Times from CAD, location from the incident, units from the dispatch board, apparatus from the status panel. Officer fills in narrative + cause.

Replaces

Out with the old.

  • Active911 (paid tier)
  • Locution Systems
  • ESO Fire CAD
  • Paper run cards
  • Group SMS for member callouts

Built to the standard

Compliance, baked in.

  • NFIRS 5 → NERIS V1 data model
  • NEMSIS 3.5 time-stamp standards
  • Active911 webhook spec
  • NFPA 1221 dispatch timing

Related modules

If Computer-Aided Dispatch fits, these will too.

See Computer-Aided Dispatch on your dept's data.

30-minute demo. No sales pitch. Bring your weirdest workflow.