01 · Response

Member Response

Push tones to member phones — no extra app required. Members tap responding / not responding / en route from the lock screen.

Web Push No app required Lock-screen response PAR-aware
IMAGE PLACEHOLDER
Mobile phone lock screen showing a Watchroom incident notification — incident number, address, type — with three response buttons (Responding / En Route / Not Responding) visible without unlocking.

What it does

Your members already have Watchroom in their pocket.

Active911 charges per user. IamResponding charges per user. Every member-response solution charges per user — and then asks your members to install yet another app on their phone.

Watchroom uses Web Push — a browser-native standard supported by every modern phone OS. Members sign in once in a browser, allow notifications, and the tone-out reaches them through the same system that delivers their bank alerts and weather warnings.

How it works

Three things that change.

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Browser permission dialog asking to enable notifications

No extra app to install

Web Push is built into iOS Safari, Android Chrome, every major browser. No app store, no install pain, no per-user fee.

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Lock-screen notification with response action buttons

Tap response from the lock screen

Notification action buttons let members tap Responding / En Route / Not Responding without unlocking the phone. PAR builds in real time.

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CAD response-list view with member statuses

Officer sees who is coming

The CAD shows live PAR as members tap responses. The officer knows how many engines and members are coming before the first rig leaves the bay.

Replaces

Out with the old.

  • Active911 (paid tier)
  • IamResponding
  • PagerDuty for fire callouts
  • Group SMS workflows

Built to the standard

Compliance, baked in.

  • Web Push (W3C standard)
  • NFPA 1221 dispatch notification timing

Related modules

If Member Response fits, these will too.

See Member Response on your dept's data.

30-minute demo. No sales pitch. Bring your weirdest workflow.