Response

Computer-Aided Dispatch

Tone-out to closeout in one screen. Live map, unit status, pre-plans, and an NFIRS draft that writes itself.

Live maps Active911 webhook Push to phones NFIRS auto-draft
What it does

Dispatch and the run, on the same screen.

Most CAD systems are alarm-room software designed for a fixed console. Watchroom CAD is what a watchstander, an officer in the bay, and a member on their phone all see at the same time — same incident, same map, same units, same status.

When the tone drops, three things happen in parallel: every member with the platform installed gets a push notification, the apparatus status board updates, and the NFIRS draft starts populating. By the time you back into the bay, half the report is already done.

How it works

Three things that change.

Tones drop on every device Active911 webhook ingestion + native push notifications via Web Push. Members tap responding / not responding / en route from the lock screen.
Live map with AVL Apparatus icons update in real time. Closest-hydrant overlay. Pre-plan layers. Mutual aid units visible alongside your own.
NFIRS writes itself Times from CAD, location from the incident, units from the dispatch board, apparatus from the status panel. Officer fills in narrative + cause.
Replaces

Out with the old.

What this module takes off the department’s plate, and the standards it answers to.

ReplacesActive911 (paid tier)
ReplacesLocution Systems
ReplacesESO Fire CAD
ReplacesPaper run cards
ReplacesGroup SMS for member callouts
MeetsNFIRS 5 → NERIS V1 data model
MeetsNEMSIS 3.5 time-stamp standards
MeetsActive911 webhook spec
MeetsNFPA 1221 dispatch timing

See Computer-Aided Dispatch on your own run data.

A walkthrough is a working session, not a slide deck. Bring your most awkward workflow and we’ll run it.