01 · Prepare

Ready before the tone

Who is qualified, who is covered, and what the building looks like before anyone rolls.

Roster & HR Members, contacts, ranks and the encrypted personnel file behind them. Certifications Every state and national cert, with expiry visible long before renewal week. Training Drills, ISO credit, task books and the mandatory hours a department is judged on. Scheduling Shifts, sign-ups and coverage rules for paid, volunteer and mixed rosters. Hours Time on calls, drills and duty crews, computed rather than typed in. Pre-plans Building intelligence, hazards and tactical notes attached to the address. Hydrants Locations, flows and inspection history on the same map as the call.
02 · Respond

The call, as it happens

Dispatch, unit status and who is actually coming, on one board instead of three.

CAD & dispatch The live incident board: units, times, notes and the map, in one place. Member response Who is responding, from where, and what they are qualified to do on arrival. Apparatus & AVL Rigs, staffing and live positions while the call is still running.
03 · Document

Written once, filed right

Times pulled from the call itself, so the report starts half-written instead of blank.

NFIRS & NERIS Incident reporting that follows the national transition to NERIS. Auto-draft A report opened from the call, pre-filled with what the CAD already knows. ePCR NEMSIS 3.5.1 patient care records with CAD times pulled in automatically. Narratives Structured narrative tools that hold up when the report is read back. Controlled substances Chain of custody and waste witnessing that survives an audit.
04 · Sustain

The rig, the gear, the hours

Checks that get done, gear that stays in service, and time that gets credited.

Rig checks Daily and weekly apparatus checks with failures escalated, not buried. Inventory What the department owns, where it is, and what it is worth. SCBA & PPE Bottle tests, flow tests and turnout gear with service life tracked. Hose & ladder Annual testing records in the format the standard expects. LOSAP Points earned automatically from calls, drills and duty time. Notifications Department email and alerting, wired to the events that matter.
Compliance

Built in. Not bolted on.

The formats and standards a department is measured against are part of the data model, not an export somebody fixes by hand the night before a deadline.

How your data is kept
NFIRS 5.0 Reporting that follows the national transition to NERIS rather than lagging it.
NEMSIS 3.5.1 Patient records validated against what your state repository expects.
HIPAA safeguards Access control, audit logging and encryption designed around the Security Rule.
NFPA 1582 Medical surveillance tracked against the standard, with renewal visibility.
OSHA 1904 The 300, 300A and 301 forms, generated from incidents already recorded.
TCFP & SFFMA Texas roster and hours exports, in the format the state accepts.

See it with your own run data.

A walkthrough is a working session, not a slide deck. Bring a recent incident and we’ll take it from tone-out to filed report.

Book a walkthrough